# 1) Create an account

## **I) Subscribe to a Plan**

Each of our plans comes with a 7-day trial period.

Cancel it before the due date to avoid being charged.

* Go to our website and choose the plan that suits you best: <https://www.cryptoexcel.io/en>
  * **Standard**
    * $14.90/month (Monthly)
    * $10.90/month (Annual)
  * **Pro (coming soon)**
    * $19.90/month (Monthly)
    * $15.90/month (Annual)

{% hint style="success" %}
Enjoy a 25% discount and 3 months free by choosing the annual plan.
{% endhint %}

* Then click the “Start free trial” button and complete your purchase.

<figure><img src="/files/AythBwWS4JbXhafq1x7p" alt="Crypto Excel Subscription Plans"><figcaption><p>Crypto Excel Subscription Plans</p></figcaption></figure>

* You will then receive an email with a link allowing to create your password.
  * If you have not received it, check your spam folder before contacting us.

***

## **II) Accessing the application**

To go to your dashboard:&#x20;

* Click the “Log in” button in the header of our website: <https://www.cryptoexcel.io/en>
* Or directly via this link: <https://app.cryptoexcel.io/sign-in>

<figure><img src="/files/jf5g46shc1xlJQD3Ns9F" alt="Click the “Log in” button to access your dashboard."><figcaption><p>Click the “Log in” button to access your dashboard.</p></figcaption></figure>

{% hint style="info" %}
If your subscription has expired, you can sign up for a new one on our website's home page: <https://www.cryptoexcel.io/en>
{% endhint %}

* **If you forgot your password:**
  * Reset it by clicking on “Forgot password?”.

<div align="center"><figure><img src="/files/qQZKbfCNfOg0dbcvneh6" alt="Reset your password by clicking on the link above." width="563"><figcaption><p>Reset your password by clicking on the link above.</p></figcaption></figure></div>

***

## III) Managing your Subscription <a href="#iii-gerer-votre-abonnement" id="iii-gerer-votre-abonnement"></a>

We use Stripe for payment management.

Stripe offers a customer portal that allows you to:

* Update your subscription
* Change your plan
* View your invoices

**To access your billing area:**

* Go to: <https://billing.stripe.com/p/login/9AQbK5495bJo14AdQQ>​
* Or click “Billing” directly from your dashboard.

<figure><img src="/files/swxSU4RccOKHFjKzbVTZ" alt="Click on your profile icon to open the dropdown menu."><figcaption><p>Click your profile icon to open the dropdown menu.</p></figcaption></figure>

**Switching to the Annual Plan**

* Stripe automatically accounts for the days you have already used in your monthly subscription. This period is deducted from the total amount, giving you a **proportional discount**.
* You can switch to the annual subscription at **any time**, without having to wait for your current monthly period to end.

***

Please feel free to ask questions if you need to. We will continue to expand this documentation based on your feedback.


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